In 1999, Neil Raymond set upon the path to simplifying insurance and providing solutions to expats like him living in Hong Kong.
Founded in 2000, Pacific Prime Hong Kong (headquarters) became our first office to operate in the Asia-Pacific region and remains at the forefront of all our intermediary services and operations.
Pacific Prime Group enters the Chinese Market.
In 2006, Pacific Prime Singapore became our first office to open in Southeast Asia and caters to a whole host of expats, families, travelers, and businesses in the region.
In 2009, we partnered with ‘Room to Read’ to help develop literacy and promote reading habits among primary aged children in low-income countries.
In 2010, we expanded west to the Middle East and established an office in Dubai. This office remains an important center for serving expats, families, and businesses across the UAE and Middle East region.
Unveiled in 2010, our in-house built quotation engine has allowed Pacific Prime to generate price comparison quotations for clients and much more!
In 2012, Pacific Prime launched its customer relationship management system to improve service quality for all customer-related inquiries.
In 2013, Pacific Prime established its ‘Scholarship Program’ to help talented and committed students reach their educational goals.
In 2016, we established a second office in Beijing to help increase our reach to existing clients, and also meet the increasing demand from prospective expats, travelers, families, and multinational companies.
In 2017, we opened an office in Bangkok, which has proven successful in providing support and impartial advice to tourists, expats, and businesses of all sizes and industries in the region.
Pacific Prime became a member of the WBN, which gave the intermediary access to a much wider network than ever before, and helps to support the firm's objective of providing client-centric solutions.
Established in London, 2018, our presence means we have been able to extend our reach across various industries and sectors, while fulfilling our status as a compliant global insurance intermediary.
Having acquired the proper licenses to operate in Florida, California, and New York, in 2018 our Los Angeles office became the first office to open in the USA.
In 2019, we established our first-ever Latin America office in New Mexico City, which allows us to bring our intermediary services closer to existing policyholders and prospective clients in the region.
AMII is an organization focus in health and wellbeing landscape and being an official member of the AMII cements Pacific Prime’s commitment to the UK’s health insurance market.
The addition of Neil Raymond to WBN’s board of directors lends almost two decades worth of insurance experience to the prestigious network of brokers, and allows Pacific Prime to further leverage the WBN’s network in the Asia-Pacific region including the other key regions around the world.
Pacific Prime launches its proud employee benefits platform - Designed in-house to ensure companies can effectively manage their employee benefits programs in one easy-to-use central platform.
In 2020, we established an office in Cebu to expand our servicing and support capabilities for our regional offices worldwide.
Reflecting on the past, present, and future of Pacific Prime’s fast-growing global family. Currently, the workforce stands at over 700 employees!
Acquisition of the Hong Kong and Singapore brokerage arms of insurtech company CXA Group marks a key milestone for Pacific Prime, as we seek to solidify our foothold in the region, and bolster our technological capabilities.
Pierre de Mirman joins the WBN’s EB Steering Committee (EBSC) and lends Pacific Prime’s extensive experience working across various regions to advance the long-term goals of the EB value proposition within the WBN.
In 2021, our opened our new office in Jakarta, looking to strengthen our growing presence in the region, but also support the health insurance needs of expats, families, and businesses across Indonesia.
